At KcPrintWorks, all items are made to order and 3D printed after your order is placed. Because each product is printed specifically for you, orders are not pulled from pre-made inventory.
Processing Time
Most orders are printed, prepared, and shipped within 2–5 business days after the order is placed.
Processing time may vary slightly depending on current order volume, item size and print time, color or material availability, and quality checks before shipping.
If there is an unusual delay with your order, we will contact you as soon as possible.
Shipping Time
Once your order has been printed and shipped, delivery time depends on the shipping carrier and service selected at checkout.
You will receive tracking information when your order ships, if tracking is available for your shipping method.
Made-to-Order Items
Because our products are made to order, small variations may occur between items. This is normal with 3D printed products and does not affect the function of the item.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. KcPrintWorks is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an address mistake, contact us as soon as possible. If the order has not shipped yet, we will do our best to update it.
Lost or Delayed Packages
Once an order has been handed off to the shipping carrier, delivery timing is controlled by the carrier. If your package appears lost or delayed, please contact us and we will help however we can.
Contact
If you have questions about your order or shipping status, please contact us at contact@kcprintworks.com.