Last Updated: May 29, 2026
KcPrintWorks (“KcPrintWorks,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit KcPrintWorks.com, create an account, place an order, contact us, subscribe to our email list, or use our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Account login information
- Order details
- Product selections and preferences
- Custom order details, files, photos, measurements, or messages you send us
- Newsletter signup information
- Customer service messages
- Reviews, comments, rewards activity, or community activity, if available on the site
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visit
- Cart, checkout, and site usage activity
- Cookie and similar tracking information
2. Payment Information
Payments are processed through third-party payment providers. We may receive limited payment-related information, such as payment status, transaction confirmation, billing details, and fraud-prevention information.
We do not intentionally store full credit card numbers on our website.
3. How We Use Your Information
We use information to:
- Process and fulfill orders
- Ship products
- Provide order confirmations and shipping updates
- Create and manage customer accounts
- Respond to questions, custom order requests, and support messages
- Provide newsletter, rewards, or community features
- Send marketing emails if you subscribe or otherwise opt in
- Send abandoned cart reminders or product-related emails, where permitted
- Improve our website, products, services, and customer experience
- Analyze website performance and shopping activity
- Prevent fraud, abuse, security issues, and unauthorized transactions
- Comply with legal, tax, accounting, and business obligations
4. Analytics
We use Matomo Analytics to help us understand how visitors use KcPrintWorks.com, improve website performance, evaluate product interest, and make the shopping experience better.
Matomo may help us collect information such as pages visited, referring pages, browser type, device type, approximate location, date and time of visit, and other website usage information.
Matomo may use cookies or similar technologies depending on your browser and our website settings.
You can learn more about Matomo’s privacy practices here:
https://matomo.org/privacy-policy/
5. Advertising and Remarketing
We may use advertising or remarketing tools, including Google services, to help measure advertising performance, understand shopping activity, and show relevant ads where permitted.
These tools may use cookies, pixels, or similar technologies to collect information such as pages viewed, products viewed, browser or device information, referring pages, and interactions with our website.
You can manage cookies through your browser settings and may be able to adjust Google advertising settings here:
https://adssettings.google.com/
6. Email Marketing
We use Klaviyo to manage email marketing, newsletter subscriptions, customer communications, promotional campaigns, abandoned cart reminders, and email performance analytics.
If you subscribe to our newsletter, make a purchase, create an account, or otherwise opt in to receive marketing communications, Klaviyo may help us process information such as your name, email address, purchase activity, browsing or cart activity, and email engagement.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at contact@kcprintworks.com.
You can learn more about Klaviyo’s privacy practices here:
7. Cookies and Similar Technologies
KcPrintWorks.com may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember cart items
- Support checkout and account login
- Analyze website traffic
- Improve performance
- Understand product interest
- Support email marketing and abandoned cart reminders
- Support advertising or remarketing where permitted
You can adjust your browser settings to refuse or delete cookies. Some website features, such as cart, checkout, login, or account tools, may not work properly without cookies.
8. How We Share Information
We do not sell personal information for money.
Some analytics, advertising, or marketing tools may use cookies or similar technologies as described in this Privacy Policy.
We may share information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Ecommerce platform providers
- Email marketing providers, including Klaviyo
- Analytics providers, including Matomo
- Advertising and measurement providers, including Google services
- Fraud prevention and security providers
- Customer service and business operations providers
- Tax, accounting, or legal service providers, when necessary
These providers may only use information as needed to provide services to us or as otherwise permitted by law.
We may also share information if required by law, to protect our rights, to prevent fraud or security issues, or as part of a business transfer such as a merger, sale, or reorganization.
9. Custom Orders and Uploaded Content
If you contact us about a custom 3D printed product or provide files, photos, measurements, text, designs, or other materials, we use that information to review, quote, produce, and support your request.
Please do not send sensitive personal information unless it is necessary for your order.
10. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, tax and accounting records, fraud prevention, and business operations.
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.
11. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information.
However, no website, payment system, or internet transmission is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable measures.
12. Your Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain uses of your information.
You can contact us at contact@kcprintworks.com to make a privacy request. We may need to verify your identity before completing certain requests.
You can also:
- Update account information through your account, if available
- Unsubscribe from marketing emails
- Adjust cookie settings through your browser
- Contact us with questions about your information
13. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
14. Third-Party Links and Services
Our website may link to third-party websites, social media pages, payment processors, shipping providers, or other services.
Their privacy practices are governed by their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
KcPrintWorks Saginaw, Michigan Email: contact@kcprintworks.com Website: https://KcPrintWorks.com